When a store goes above and beyond the call of duty, I always feel like giving them a shout out.
Today, I finally got around to exchanging my birthday present from back in June (or was it a fathers day present? The two are so close--sometimes the same day--that I forget). My wife had gotten me two pair of pajama bottoms, but they were a size too big.
When I went in to K-Mart to swap for the next smaller size, they no longer had the exact kind in stock, and the closest thing they had was more expensive. But the person helping me gave me a straight across exchange anyway.
It wasn't a big dollar amount, but it's something I'll remember when I'm choosing where to shop in the future. Thanks K-Mart.